All three founders of CodePen just went full-time. As one of those guys, I wanted to detail what the heck we're doing with the money we earn. Here are five things you get for the money.
1) Support. Much Faster Support
CodePen does 100% percent of it's support over email and Twitter. That means you can reach one of us at almost anytime. CodePen support inquiries are answered 7 days a week within 24 hours. Neither sleet, rain, snow or holidays stop us from answering your questions. If the internet is on so are we.
2) Security. Sweet Security
Web security is hard. CodePen itself is a potential XSS machine. To make our users safe we have to stay informed of the latest hacks and the techniques to thwart them. We ensure we're keeping our application software up to date. We hash passwords, read long dry reference papers and react quickly to white hat hackers (thanks Fabrice!) who warn us about security holes.
3) Faster Innovation
We've got 63 issues to resolve this week. We'll probably close 20 bugs that'll never become an issue. We'll add at least 4 tiny features while also working on larger innovative projects. Innovation is a flywheel. PRO users allow us to push it harder.
Every body loves Speed and I'm not just talking about the greatest on screen action comedy romance duo of our century. I'm talking raw server speed. CodePen, as tiny a website as it is today, runs on seven servers. Each one has a different purpose that allows us to grow while staying responsive.
5) Better Communication
CodePen is a community. We're not the owners of that community. We're simply the ones who tend the garden while it grows. Communication with the community is the sunshine our garden needs to grow. We've got a better blog, better intro video, and better community competitions.
Bonus: A Good Feeling in your Tummy
CodePen is a family owned website. Technically we're not related, but it sure feels that way. Going PRO on CodePen means you support independent innovation. It means you're a good person. The warm fuzzy feeling that you're supporting a good cause, that's free.